Jack Stillman Support Pages

FREE & DISCOUNTED SHIPPING ORDERS OVER AU$200

10 Year Warranty

10 Year Warranty

May 05, 2019

I am so confident in the manufacturing and materials used in my bags (made after December 2018) that I now offer a 10 year guarantee. So if something fails that is directly attributable to our making process or to a failure of materials we use we will repair or replace at our cost.

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Terms and Conditions

Terms and Conditions

March 23, 2019

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Shipping Policy

Shipping Policy

March 23, 2019

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Jack's VIP Club

Jack's VIP Club

March 23, 2019

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Returns / Refunds Policy

Returns / Refunds Policy

March 23, 2019

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How do I check my Reward Points Balance?

How do I check my Reward Points Balance?

March 23, 2019

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What is a Pre-Order

What is a Pre-Order

March 23, 2019

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Duties and Taxes (DDU and DDP)

Duties and Taxes (DDU and DDP)

March 23, 2019

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Warranty Details

Warranty Details

March 23, 2019

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Where are your bags made?

Where are your bags made?

March 23, 2019

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